Chic N Distress Return Policy
NO REFUND! Exchanges ONLY on DEFECTIVE or UNWORN MERCHANDISE! No exchanges will be accepted on styles that don’t fit or out of stock styles that are reordered for clients at their request. No exchanges or refund on clearance/ sale styles! NO EXCHANGES ON DESIGNER STYLES! PLEASE KNOW YOUR SIZE OR INQUIRE ABOUT CORRECT SIZING BEFORE YOU ORDER! Customer must notify of exchange requests with in 24 HOURS after receiving your order AND will only be accepted on UNWORN merchandise!! PLEASE NOTIFY US WITH IN 24 HOURS OF RECIEVING YOUR PRODUCT! You will have 7 days to return your order for EXCHANGE OR CREDIT ONLY! Customer is responsible for shipping returned item back. No exchange will be accepted if clothing has been worn or damaged after customer has tried on! ( i.e. Stains) Please notify us about any quality issues within 24 hours of receiving your order for return & exchange or store credit! NO EXCHANGES AT ALL ON SWIMWEAR! Please inquire about sizing help if you are unsure!
If you are exchanging, and your new purchase is more than your current purchase you must pay the difference. If it is less, you will be credited for future a purchase. Please notify me by message, email or text of your credit before purchasing to use it. CREDIT WILL BE GIVEN ON PREORDER/ CUSTOM ITEMS IN THE EVENT THAT THEY DO NOT ARRIVE. Thank you!
-Chic N Distress Management